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Title Specialist

Title Specialist

Job ID 
2017-1272
Job Locations 
US-CA-Santa Ana
Category 
Corporate Operations
Type 
Regular Full-Time

More information about this job

About Us

Veros Credit specializes in the acquisition and servicing of motor vehicle retail installment contracts from our network of franchise and independent automobile dealers and has a nationwide presence with headquarters in Southern California’s Orange County. We are customer service driven with a “can do” attitude. We offer a dynamic and friendly “business casual” work environment (jeans are ok!), competitive pay and an outstanding benefits package.

 

Some of our benefit offerings include:

 

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Short Term Disability (STD) and Long Term Disability (LTD) Insurance
  • Employee Assistance Program (EAP)
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Holidays
  • Paid Time Off (PTO)
  • Discounts on movie tickets, theme parks, museums, and a lot more! 

 

At Veros Credit, we value our employees and encourage their professional growth and success by investing in training and promoting from within.

About The Position

The Title Specialist will be responsible for the overall management and maintenance of registration and title documents for funded loans.

 

Responsibilities:

  • Receive, review, and process all DMV related materials such as Certificates of Title, Vehicle Lien Registrations, etc.
  • Perform periodic quality control audits of loan and contract packages to ensure accuracy, completion, and compliance.
  • Communicate with dealerships and the DMV to resolve issues such as outstanding, overdue, and pending titles.
  • Open claim investigations with DMV states.
  • Ensure that all registration and title information is accurately entered in the appropriate database.
  • Respond to customer requests, both internal and external, regarding account status and title and registration issues.
  • Build effective working relationships with customers, dealers, and other supporting departments to facilitate interdepartmental coordination and communication.
  • Recommend new approaches, policies, and procedures to increase department productivity and efficiency.
  • Other duties assigned

 

Requirements:

  • 2+ years of administrative experience with at least 1 year of DMV title transfer experience, preferably in the sub-prime auto finance industry.
  • Strong multi state knowledge of DMV title processes and electronic lien title programming.
  • Strong problem solving skills.
  • Ability to interact with others in a professional, tactful and sensitive manner.
  • Effective communication and organizational skills with a strong attention to detail.
  • Ability to thrive in a fast-paced work environment and to work independently as well as part of a team.
  • Bilingual English/Spanish is preferred.
  • Available to work a flexible work schedule and some Saturdays.
  • High School Diploma or GED or equivalent work experience.

 

Veros Credit, LLC is an equal opportunity employer