Helpdesk Specialist

Veros Credit is committed to making vehicle ownership possible for everyone. Through our vast network of independent and franchise dealers, we have helped countless customers with their financing needs, allowing them to drive off in the vehicle they deserve.

We realize that our greatest assets are our employees, which is why we strive to make work welcoming and fun but offer limitless opportunities for growth and advancement. At Veros Credit, you can look forward to company events, free meals quarterly, holiday activities, and more. You will be greeted by friendly, positive, and ambitious team members, and work alongside leaders who encourage and value your new ideas. We are proud to say that it is this sense of community that makes us excited to walk through the door every day.

Some of our benefit offerings include:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Flexible Spending Accounts (FSA)
• Accident, Hospital, Indemnity Insurance
• Short Term Disability (STD) and Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• 401(k) Plan
• Employee Stock Ownership Plan (ESOP)
• Tuition Reimbursement
• Paid Holidays
• Paid Time Off (PTO)
• Transportation Reimbursement Benefit (Mass Transit, Carpool, and Plug-In Electric Vehicle)
• Referral Bonus
• Quarterly lunches
• Daily fresh fruit
• Office Starbucks Coffee/Latte/Espresso Machine
• And a lot more!

The Helpdesk Specialist will be responsible for the day-to-day support, configuration, and maintenance of all the systems within the IT Infrastructure and will assist in providing support for our firewalls, switches, servers, SAN storage systems, VoIP system, and all business critical applications.

Essential Responsibilities:

• Support and manage the day-to-day operations of all business critical systems within the corporate office and data center networks by monitoring system performance, configuration, maintenance and repair.
• Assist in the operation of technology resources (networks, servers, computers, software, and data services).
• Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
• Monitor adherence to rules, regulations, policies and procedures to establish and maintain organizational structure.
• Responsible for managing work flow and meeting deadlines while responding to frequent demands of multiple customers.
• Other duties as assigned.

Essential Requirements:

• 3+ years of Helpdesk support and/or Windows system administration experience. Linux administration is a plus.
• Experience with Microsoft technologies such as Active Directory, Exchange, and Windows Server.
• Experience with virtualization technologies such as VMWare and Hyper-V and the ability to design, implement and performance tune such environments.
• Experience working in co-located data centers, including the design and standup of new data center.
• Experience with cloud applications such as Office 365.
• Strong analytical and problem solving skills.
• Ability to interact with others in a professional, tactful, and sensitive manner.
• Available to work a flexible work schedule, including some weekends.
• Ability to work in a fast-paced environment with regularly changing priorities and developing opportunities, both independently and as part of a team.
• Bachelor’s Degree in Computer Science or equivalent work experience.

Hourly Range: $23.00 - $29.50 per hour

Veros Credit, LLC is an equal opportunity employer.

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