Senior Title Specialist

Veros Credit is committed to making vehicle ownership possible for everyone. Through our vast network of independent and franchise dealers, we have helped countless customers with their financing needs, allowing them to drive off in the vehicle they deserve.

We realize that our greatest assets are our employees, which is why we strive to make work welcoming and fun but offer limitless opportunities for growth and advancement. At Veros Credit, you can look forward to company events, free meals quarterly, holiday activities, and more. You will be greeted by friendly, positive, and ambitious team members, and work alongside leaders who encourage and value your new ideas. We are proud to say that it is this sense of community that makes us excited to walk through the door every day.

Some of our benefit offerings include:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Flexible Spending Accounts (FSA)
• Accident, Hospital, Indemnity Insurance
• Short Term Disability (STD) and Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• 401(k) Plan
• Employee Stock Ownership Plan (ESOP)
• Tuition Reimbursement
• Paid Holidays
• Paid Time Off (PTO)
• Transportation Reimbursement Benefit (Mass Transit, Carpool, and Plug-In Electric Vehicle)
• Referral Bonus
• Quarterly lunches
• Daily fresh fruit
• Office Starbucks Coffee/Latte/Espresso Machine
• And a lot more!

The Senior Title Specialist is responsible for managing, researching, and resolving complex vehicle title issues throughout it's lifecycle. This role serves as a title subject matter expert and primary point of contact for both internal teams (Account Servicing, Funding, and Legal) and external parties (Dealers, DMVs, Insurance Carriers, and Flooring Companies). The Senior Title Specialist ensures timely and accurate title reconstruction, mitigates risks associated with aged or problematic titles, and drives process improvements to enhance efficiency and compliance.

Essential Responsibilities: 

• Manage complex title reconstruction cases, including Certificates of Title, Lien Registrations, Duplicate Titles, and Title Corrections, ensuring accuracy and compliance.
• Proactively identify and resolve potential title issues to prevent delays and reduce risk.Communicate and negotiate with dealerships, vendors, DMVs, insurance carriers, and flooring companies to resolve title and registration challenges.
• Research and investigate discrepancies or disputes related to vehicle titles and supporting documentation.
• Serve as a subject matter expert and provide guidance to internal teams on complex title matters.
• Build and maintain strong relationships with internal departments and external partners to support efficient resolution of title issues.
• Act as an escalation point for high-risk or complex title situations, ensuring compliance with regulatory and legal requirements.
• Perform other duties as assigned to support departmental goals.

Essential Requirements:

• 5+ years of consumer lending experience (auto finance preferred)
• Strong DMV title handling experience.
• Preferred multi state knowledge of DMV title processes and electronic lien title processes.
• Strong problem solving skills.
• Ability to interact with others in a professional, tactful and sensitive manner.
• Effective communication and organizational skills with a strong attention to detail.
• Ability to thrive in a fast-paced work environment and to work independently as well as part of a team.
• Bilingual English/Spanish is preferred.
• Available to work a flexible work schedule and some Saturdays.
• High School Diploma or GED or equivalent work experience.     

Salary: $25.00 - $28.00 per hour

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Veros Credit, LLC is an equal opportunity employer.

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